topic Re: Multiroom mini box keeps dropping signal in Sky Q

Multiroom mini box keeps dropping signal

N+A+M+Butler — Tue, 07 Nov 2023 20:37:10 GMT

Help needed please

Set up. 2TB Sky Q. 2 multiroom boxes. One multiroom box works fine (upstairs). The second continually drops signal (located in the kitchen). The Wi-Fi is set through eero mesh Wi-Fi units and there's plenty of signal around the house. This multi box location seems to the issue and I've swapped both boxes around and same result.

Any suggestions from anyone??

Re: Multiroom mini box keeps dropping signal

oldfella — Tue, 07 Nov 2023 20:58:57 GMT

@N+A+M+Butler wrote:

Help needed please

Set up. 2TB Sky Q. 2 multiroom boxes. One multiroom box works fine (upstairs). The second continually drops signal (located in the kitchen). The Wi-Fi is set through eero mesh Wi-Fi units and there's plenty of signal around the house. This multi box location seems to the issue and I've swapped both boxes around and same result.

Any suggestions from anyone??

Hi @N+A+M+Butler

Afraiid Sky Q mini boxes will not work reliably on 3rd party WiFi.

Using WiFi they will only connect to the main Q box by WPS

Re: Multiroom mini box keeps dropping signal

N+A+M+Butler — Wed, 08 Nov 2023 04:31:34 GMT

Thanks for the response

I get the same issue on std Wi-Fi. Everything else is fine and locating the box in any other location it seems to be fine.
I've also just tried to use 2.4Ghz only to connect and exclude the 5Ghz element. That also doesn't work reliably. The Sky engineer also suggested booster plugs but those don't work very well in our house for whatever reason.
Is having it hard wired an option? Bring back a simple coaxial socket on the Q box like back in the old days.....much simpler!