topic Re: Sky Q box in Sky Q

Sky Q box

1961 — Tue, 07 Nov 2023 09:13:07 GMT

Hi I got a new sky Q box yesterday and can't get it to switch on this morning

Re: Sky Q box

PandJ2020 — Tue, 07 Nov 2023 09:27:13 GMT

@1961 wrote:
Hi I got a new sky Q box yesterday and can't get it to switch on this morning

https://www.sky.com/help/articles/sky-q-box-wont-turn-on#:~:text=Restart%20your%20Sky%20Q%20box,back%20on%20at%20the%20mains.

Re: Sky Q box

oldfella — Tue, 07 Nov 2023 09:48:16 GMT

@1961 wrote:

Hi I got a new sky Q box yesterday and can't get it to switch on this morning

Hi @1961

Did you pair your Q remote to the new Qbox?
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.