topic Missing channels on Sky Q in Sky Q

Missing channels on Sky Q

AW15 — Mon, 06 Nov 2023 19:49:53 GMT

For the past few days a number of channels have been unavailable via Sky Q these include channel 4 HD , commedy central HD, BBC 3 & BBC 4. The error message reports a problem with satellite signal. I have tried different resets but em with no improvement. Any advice most welcome please.

Re: Missing channels on Sky Q

Daniel0210 — Mon, 06 Nov 2023 19:57:23 GMT

@AW15
If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.

Re: Missing channels on Sky Q

AW15 — Mon, 06 Nov 2023 20:11:41 GMT

Thank you. Engineer to be booked.