https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4471830#M611188 <P>My remote control buttons are not working properly&nbsp;</P> Mon, 06 Nov 2023 13:36:39 GMT Peter62 2023-11-06T13:36:39Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4471830#M611188 <P>My remote control buttons are not working properly&nbsp;</P> Mon, 06 Nov 2023 13:36:39 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4471830#M611188 Peter62 2023-11-06T13:36:39Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4471833#M611190 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3891882">@Peter62</a>&nbsp;</P> <P>Any dust/dirt stuck under a button?&nbsp;After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />(It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare).</P> Mon, 06 Nov 2023 13:40:22 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4471833#M611190 Daniel0210 2023-11-06T13:40:22Z