topic Re: Where is the OK button on Sky Q remote in Sky Q

Where is the OK button on Sky Q remote

DS3 — Sat, 04 Nov 2023 19:15:25 GMT

When our TV / SKY has been on virtually all day a message saying that the box will turn off automatically.

it tells you to press the OK button to dismiss this

where is the OK button please?

Re: Where is the OK button on Sky Q remote

Daniel0210 — Sat, 04 Nov 2023 19:25:25 GMT

@DS3

Centre dot in middle of up, down, left, right buttons.

Re: Where is the OK button on Sky Q remote

DS3 — Sat, 04 Nov 2023 19:27:17 GMT

Hi Daniel

the centre button does not clear the message

Re: Where is the OK button on Sky Q remote

Daniel0210 — Sat, 04 Nov 2023 19:28:46 GMT

@DS3

That's what can be described as the okay button… try the dismiss button.

Re: Where is the OK button on Sky Q remote

GD1 — Sat, 04 Nov 2023 19:35:36 GMT

@DS3 Use the button with a square and arrow pointing right. (It's the one highlighted with a yellow box on the image below

Re: Where is the OK button on Sky Q remote

oldfella — Sat, 04 Nov 2023 19:44:36 GMT

@DS3 wrote:

When our TV / SKY has been on virtually all day a message saying that the box will turn off automatically.

it tells you to press the OK button to dismiss this

where is the OK button please?

Hi @DS3

Are you sure that this is not a message from your TV set?

If it is you need to use your TV remote not the Sky Q remote.

Re: Where is the OK button on Sky Q remote

nigea99 — Sat, 04 Nov 2023 22:24:43 GMT

@oldfella wrote:

@DS3 wrote:

When our TV / SKY has been on virtually all day a message saying that the box will turn off automatically.

it tells you to press the OK button to dismiss this

where is the OK button please?

Hi @DS3

Are you sure that this is not a message from your TV set?

If it is you need to use your TV remote not the Sky Q remote.

Or possibly just the volume keys using the SKY Q remote which is what I do when my TV has a similar message (including "Press OK to continue")

(I suspect this message is from the TV as you often have less interaction with the TV than a SKY Q box and TVs also usually have a shorter time before shutdown than a Q box)

Re: Where is the OK button on Sky Q remote

Hardingham — Wed, 27 Mar 2024 11:47:08 GMT

Screen says New Software change list Press O k where is this button on Sky Q remote please

Re: Where is the OK button on Sky Q remote

nigea99 — Wed, 27 Mar 2024 12:30:36 GMT

@Hardingham wrote:

Screen says New Software change list Press O k where is this button on Sky Q remote please

hi @Hardingham

This message is from your TV & not SKY

You will need to use the TVs own remote for this