https://helpforum.sky.com/t5/Sky-Q/Internet-problems/m-p/4469867#M610715 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3890050">@Marcie1</a>&nbsp;wrote:<BR /> <P>My sky box won't connect to the internet</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3890050">@Marcie1</a>&nbsp;</P> <P>Assume this is your main Q box. &nbsp; If it is have you tried a Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Sat, 04 Nov 2023 10:30:18 GMT oldfella 2023-11-04T10:30:18Z https://helpforum.sky.com/t5/Sky-Q/Internet-problems/m-p/4469860#M610709 <P>My sky box won't connect to the internet</P> Sat, 04 Nov 2023 10:23:26 GMT https://helpforum.sky.com/t5/Sky-Q/Internet-problems/m-p/4469860#M610709 Marcie1 2023-11-04T10:23:26Z https://helpforum.sky.com/t5/Sky-Q/Internet-problems/m-p/4469867#M610715 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3890050">@Marcie1</a>&nbsp;wrote:<BR /> <P>My sky box won't connect to the internet</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3890050">@Marcie1</a>&nbsp;</P> <P>Assume this is your main Q box. &nbsp; If it is have you tried a Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Sat, 04 Nov 2023 10:30:18 GMT https://helpforum.sky.com/t5/Sky-Q/Internet-problems/m-p/4469867#M610715 oldfella 2023-11-04T10:30:18Z