topic Re: Sky box disconnecting from WIFI in Sky Q

Sky box disconnecting from WIFI

LinsB1 — Fri, 03 Nov 2023 20:45:29 GMT

Every day some times more than once sky box disconnects from WIFi and can take several attempts to reconnect. Its getting very frustrating. Any ideas how to stop this??

Re: Sky box disconnecting from WIFI

oldfella — Fri, 03 Nov 2023 20:49:19 GMT

@LinsB1 wrote:

Every day some times more than once sky box disconnects from WIFi and can take several attempts to reconnect. Its getting very frustrating. Any ideas how to stop this??

Hi @LinsB1

Is distance between Q box and router an issue ?

Who is your Broadband supplier and exactly what are you doing to connect?

Re: Sky box disconnecting from WIFI

LinsB1 — Fri, 03 Nov 2023 22:36:44 GMT

Broadband is by Vodafone. Nothing has changed since it has been installed nothing has moved so this isn't a issue. Also my broadband provider I have no issues with on any other device or appliance.