https://helpforum.sky.com/t5/Sky-Q/Can-t-connect-viewing-card-to-sky/m-p/4469557#M610622 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3447078">@Claire+Mac+D</a>&nbsp;wrote:<BR /> <P>Sky sent a new box as I had WiFi issues. Can't connect sky viewing card&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3447078">@Claire+Mac+D</a>&nbsp;You could try refreshing your viewing card by pressing home &gt; settings &gt; system info &gt; viewing card number &gt; setup &gt; viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet&nbsp;</P> Fri, 03 Nov 2023 19:10:25 GMT Laing1 2023-11-03T19:10:25Z https://helpforum.sky.com/t5/Sky-Q/Can-t-connect-viewing-card-to-sky/m-p/4469514#M610610 <P>Sky sent a new box as I had WiFi issues. Can't connect sky viewing card&nbsp;</P> Fri, 03 Nov 2023 17:56:17 GMT https://helpforum.sky.com/t5/Sky-Q/Can-t-connect-viewing-card-to-sky/m-p/4469514#M610610 Claire+Mac+D 2023-11-03T17:56:17Z https://helpforum.sky.com/t5/Sky-Q/Can-t-connect-viewing-card-to-sky/m-p/4469557#M610622 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3447078">@Claire+Mac+D</a>&nbsp;wrote:<BR /> <P>Sky sent a new box as I had WiFi issues. Can't connect sky viewing card&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3447078">@Claire+Mac+D</a>&nbsp;You could try refreshing your viewing card by pressing home &gt; settings &gt; system info &gt; viewing card number &gt; setup &gt; viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet&nbsp;</P> Fri, 03 Nov 2023 19:10:25 GMT https://helpforum.sky.com/t5/Sky-Q/Can-t-connect-viewing-card-to-sky/m-p/4469557#M610622 Laing1 2023-11-03T19:10:25Z