topic Netflix not working in Sky Q

Netflix not working

ay1979 — Thu, 02 Nov 2023 18:42:26 GMT

Have got a sky account, which includes Netflix however it's not working via the app on sky Q box.

I can log in but then Netflix wants to charge me the monthly fee

I have refreshed the apps

Re: Netflix not working

TimmyBGood — Thu, 02 Nov 2023 18:56:03 GMT

@ay1979

If you have the Sky Ultimate TV subscription then logging into the Netflix app on Q with existing Netflix credentials instructs Netflix to shift billing to Sky.

Without existing Netflix credentials you effectively need to create a new Netflix account.

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

Re: Netflix not working

fatnose04 — Thu, 02 Nov 2023 19:32:06 GMT

just got circle going round & tound