https://helpforum.sky.com/t5/Sky-Q/Sky-flashing/m-p/4468514#M610414 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3248912">@GavRestart</a>&nbsp;wrote:<BR /><P>Hi, when watching sky Q it flashes every 5 seconds or so and then go back to the program. It's only on the sky Q box, I've tried restarting the box, the tv, another hdmi cable but it's still the same.&nbsp;<BR />unfortunately it appears that sky don't want to talk to me as numbers are hard to find and when I did sent me a link to this forum.&nbsp;<BR />Is anybody able to help ?</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3248912">@GavRestart</a>&nbsp;</P><P>If you've not already, try a reset of settings:<BR /><BR />Press Home<BR /><BR />Scroll down to Settings but don't press enter<BR /><BR />Type 001 then Enter (the centre button of the direction arrows)<BR /><BR />Scroll down to Reset and Scroll across to Reset settings (don't goto reset hard drive or factory reset)<BR /><BR />Press enter<BR /><BR />Box will reset and go through start up procedure.</P> Thu, 02 Nov 2023 18:14:46 GMT Doc5907 2023-11-02T18:14:46Z https://helpforum.sky.com/t5/Sky-Q/Sky-flashing/m-p/4468239#M610362 <P>Hi, when watching sky Q it flashes every 5 seconds or so and then go back to the program. It's only on the sky Q box, I've tried restarting the box, the tv, another hdmi cable but it's still the same.&nbsp;<BR />unfortunately it appears that sky don't want to talk to me as numbers are hard to find and when I did sent me a link to this forum.&nbsp;<BR />Is anybody able to help ?</P> Thu, 02 Nov 2023 14:08:49 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-flashing/m-p/4468239#M610362 GavRestart 2023-11-02T14:08:49Z https://helpforum.sky.com/t5/Sky-Q/Sky-flashing/m-p/4468514#M610414 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3248912">@GavRestart</a>&nbsp;wrote:<BR /><P>Hi, when watching sky Q it flashes every 5 seconds or so and then go back to the program. It's only on the sky Q box, I've tried restarting the box, the tv, another hdmi cable but it's still the same.&nbsp;<BR />unfortunately it appears that sky don't want to talk to me as numbers are hard to find and when I did sent me a link to this forum.&nbsp;<BR />Is anybody able to help ?</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3248912">@GavRestart</a>&nbsp;</P><P>If you've not already, try a reset of settings:<BR /><BR />Press Home<BR /><BR />Scroll down to Settings but don't press enter<BR /><BR />Type 001 then Enter (the centre button of the direction arrows)<BR /><BR />Scroll down to Reset and Scroll across to Reset settings (don't goto reset hard drive or factory reset)<BR /><BR />Press enter<BR /><BR />Box will reset and go through start up procedure.</P> Thu, 02 Nov 2023 18:14:46 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-flashing/m-p/4468514#M610414 Doc5907 2023-11-02T18:14:46Z