topic Re: mini box keeps losing connection ever with a booster box. in Sky Q

mini box keeps losing connection ever with a booster box.

Shannon292 — Mon, 30 Oct 2023 14:33:39 GMT

mini box losing connection even with a booster box also main box will sometimes lose connection

Re: mini box keeps losing connection ever with a booster box.

Addie15 — Tue, 31 Oct 2023 08:40:54 GMT

Hi there, Shannon292. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: mini box keeps losing connection ever with a booster box.

Greenfingers001 — Thu, 02 Nov 2023 09:12:35 GMT

We are still looking to help you @Shannon292 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks