topic Re: Channel 4 app not in HD in Sky Q

Channel 4 app not in HD

StephenHobbs — Tue, 31 Oct 2023 15:20:49 GMT

I wanted to download a programme last night from the 4 app on SKY Q and noticed that the programmes are no longer available to download in HD, only SD or UHD. I have the HD package, and all the other apps have HD options. Has anybody else noticed this and know why Channel 4 should do this?

Re: Channel 4 app not in HD

xenon81 — Tue, 31 Oct 2023 16:08:23 GMT

Which programme, i've just had a look at some listed under yesterday on Channel 4 and they're available in HD.

Re: Channel 4 app not in HD

StephenHobbs — Wed, 01 Nov 2023 13:53:43 GMT

I mean not Channel 4 itself as in TV guide listings, but the On Demand 4 app on Sky Q box.

Re: Channel 4 app not in HD

nigea99 — Wed, 01 Nov 2023 14:08:50 GMT

@StephenHobbs wrote:

I mean not Channel 4 itself as in TV guide listings, but the On Demand 4 app on Sky Q box.

I think we guessed that but we need to know what specific programmes you are not able to see HD versions of - as @xenon81 says when I looked I could see HD versions but I didn't checke everything

BTW Technically there is no 'app' as such for On Demand for Channel 4 on SKY Q - just the on demand section but we know what you mean

Re: Channel 4 app not in HD

StephenHobbs — Thu, 02 Nov 2023 14:01:44 GMT

Well, I've just looked again today and everything is now back as available in HD again. So perhaps it was just a glitch on the day I first looked. The specific programme was "Carmen Curlers" from Walter Presents. Not only was it not described in HD on the screen it downloaded in SD. Now it is showing HD in the description. Thanks for your replies.