Channels are not visible

PaulD2 — Mon, 30 Oct 2023 18:55:34 GMT

All channels suddenly went completely black - no picture at all

Re: Channels are not visible

oldfella — Mon, 30 Oct 2023 18:57:58 GMT

@PaulD2 wrote:

All channels suddenly went completely black - no picture at all

Have you tried rebooting your Q box?

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Re: Channels are not visible

PaulD2 — Mon, 30 Oct 2023 19:05:29 GMT

Thanks all. That worked well.

topic Channels are not visible in Sky Q

Channels are not visible

Re: Channels are not visible

Re: Channels are not visible