Main box needs rebooting multiple times per day

pjn789 — Mon, 30 Oct 2023 16:41:58 GMT

My main box seems to have started to need a regular reboot. It stops playing anything and the only solution is a full reboot. WiFi connectivity also seems to have gone really flaky with the mini boxes losing connection about every 10 mins. Nothing has changed and they were previously absolutely fine.

Re: Main box needs rebooting multiple times per day

oldfella — Mon, 30 Oct 2023 18:26:07 GMT

@pjn789 wrote:

My main box seems to have started to need a regular reboot. It stops playing anything and the only solution is a full reboot. WiFi connectivity also seems to have gone really flaky with the mini boxes losing connection about every 10 mins. Nothing has changed and they were previously absolutely fine.

Hi @pjn789

Have you tried a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Re: Main box needs rebooting multiple times per day

pjn789 — Tue, 31 Oct 2023 15:28:17 GMT

Thanks for this, have given it a try but made no difference, still had to power off at the mains 4 times since I did this reset.

topic Re: Main box needs rebooting multiple times per day in Sky Q

Main box needs rebooting multiple times per day

Re: Main box needs rebooting multiple times per day

Re: Main box needs rebooting multiple times per day