topic Duane in Sky Q

Duane

John+Duane — Mon, 30 Oct 2023 16:26:16 GMT

My Sky control has broken think a dog I am looking after chewed the end

Re: Duane

Daniel0210 — Mon, 30 Oct 2023 16:32:51 GMT

Sky may charge you as it's damaged not faulty. It might be quicker to purchase a new one from a retailer / main supermarket.

Re: Duane

oldfella — Mon, 30 Oct 2023 18:19:29 GMT

@John+Duane wrote:

My Sky control has broken think a dog I am looking after chewed the end

Hi @John+Duane

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment

If your Sky Q equipment has been lost, stolen, or damaged you'll need to contact Sky using the ‘Still need a hand’ section to replace your remote. The quickest option is to fill out the online form.