topic Re: Remote in Sky Q https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4465321#M609743 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3358465">@Trigga042</a>&nbsp;</P> <P>After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />(It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare).</P> Mon, 30 Oct 2023 14:37:31 GMT Daniel0210 2023-10-30T14:37:31Z Remote https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4465319#M609741 <P>My remote control has stopped working in my multi room box</P> Mon, 30 Oct 2023 14:35:03 GMT https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4465319#M609741 Trigga042 2023-10-30T14:35:03Z Re: Remote https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4465321#M609743 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3358465">@Trigga042</a>&nbsp;</P> <P>After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />(It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare).</P> Mon, 30 Oct 2023 14:37:31 GMT https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4465321#M609743 Daniel0210 2023-10-30T14:37:31Z