topic Re: Unable to record on both Sky Q boxes in Sky Q

Unable to record on both Sky Q boxes

Andy482 — Sat, 28 Oct 2023 12:03:49 GMT

Unable to record any programs on Sky Q boxes

Re: Unable to record on both Sky Q boxes

PandJ2020 — Sat, 28 Oct 2023 12:09:17 GMT

Any clues to any error messages etc?

Re: Unable to record on both Sky Q boxes

Andy482 — Sat, 28 Oct 2023 12:53:45 GMT

No error messages. it just says unable to record this program. It doesn't matter what program you try.

Re: Unable to record on both Sky Q boxes

Laing1 — Sat, 28 Oct 2023 13:24:21 GMT

@Andy482 wrote:

No error messages. it just says unable to record this program. It doesn't matter what program you try.

@Andy482 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

and

then rebooting the mini box if thats doing the same

Re: Unable to record on both Sky Q boxes

Andy482 — Sat, 28 Oct 2023 15:02:50 GMT

I have rest the hard drive and it is working now. Thanks for the replies