Main sky box staying black

Julia+Moir — Fri, 27 Oct 2023 17:00:28 GMT

Main sky box not working staying black

Re: Main sky box staying black

PandJ2020 — Fri, 27 Oct 2023 17:02:17 GMT

@Julia+Moir wrote:
Main sky box not working staying black

Ensure your TV is on the correct input. Hit the 'Sky' button on the remote too.

Try a reboot of the Q box if necessary.

Re: Main sky box staying black

oldfella — Fri, 27 Oct 2023 17:09:40 GMT

@Julia+Moir wrote:

Main sky box not working staying black

Hi @Julia+Moir

If your Q box is showing an Amber Led (and not Green) have you tried pressing the Standby button (Amber led) on the front of the Q box.

If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

If your Q box is already showing a Green Led

First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.

This will change the Q box to standard resolution which will work for all TV’s.

topic Re: Main sky box staying black in Sky Q

Main sky box staying black

Re: Main sky box staying black

Re: Main sky box staying black