topic Re: We have the entertainment package are we entitled to discovery+ and paramount with our package a in Sky Q

We have the entertainment package are we entitled to discovery+ and paramount with our package as w

Claire1186 — Fri, 27 Oct 2023 16:53:19 GMT

Hi as I am aware the package we have includes paramount and discovery+ as we can't seem to log on to it. I think we have the entertainment package. I hope to hear from you soon.

Re: We have the entertainment package are we entitled to discovery+ and paramount with our package a

PandJ2020 — Fri, 27 Oct 2023 17:00:17 GMT

@Claire1186 wrote:
Hi as I am aware the package we have includes paramount and discovery+ as we can't seem to log on to it. I think we have the entertainment package. I hope to hear from you soon.

You should be able to subscribe to Discovery Plus here: https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

You need to subscribe to Sky Cinema for Paramount+ https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

Re: We have the entertainment package are we entitled to discovery+ and paramount with our package a

nigea99 — Fri, 27 Oct 2023 17:01:44 GMT

@Claire1186 wrote:

Hi as I am aware the package we have includes paramount and discovery+ as we can't seem to log on to it. I think we have the entertainment package. I hope to hear from you soon.

hi @Claire1186

The Entertainment base package is now a few years old but I still think you probably can get discovery + but I am not 100% sure of the requirements

Paramount + is only availble if you subscribe to SKY Cinema

BTW the latest base package is Signature

Re: We have the entertainment package are we entitled to discovery+ and paramount with our package a

PandJ2020 — Fri, 27 Oct 2023 17:03:24 GMT

@nigea99 wrote:
BTW the latest base package is Signature

I couldn't find anything that says that Signature is a prerequisite.

But if the OP is on Entertainment then they are paying list price without discounts.

Re: We have the entertainment package are we entitled to discovery+ and paramount with our package a

oldfella — Fri, 27 Oct 2023 17:04:23 GMT

@Claire1186 wrote:

Hi as I am aware the package we have includes paramount and discovery+ as we can't seem to log on to it. I think we have the entertainment package. I hope to hear from you soon.

Hi @Claire1186

All Customers get Discovery plus included but it needs subscribing through Sky Marketplace. See following link.

https://www.sky.com/help/articles/discovery-plus?DCMP=tva-skycom:ec_discovery_plus

To get Paramount plus free on Sky you need to first have Sky Cinema in your Q subscription. If you have Sky Cinema Paramout plus also needs Activation. See following link.

https://www.sky.com/help/articles/using-paramount-plus

Also be aware

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home