https://helpforum.sky.com/t5/Sky-Q/Sky-box-not-working/m-p/4461371#M608771 <P>Once it's fixed Sky will normally credit your account from the time the issue was reported but you will need to call to request this.</P><P>&nbsp;</P><P>If you are doing a box swap remember to remove your viewing card before handing over the old box...</P> Wed, 25 Oct 2023 17:22:01 GMT PandJ2020 2023-10-25T17:22:01Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-not-working/m-p/4461306#M608753 <P>Very disappointed with sky Q box not working last 2 days now no help on customer service chat box now order new one will deliver in 3 days now so almost week out without sky and paying full money top of that but concern hope sky won't charge me for box replacement no help anywhere&nbsp;</P> Wed, 25 Oct 2023 16:04:03 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-not-working/m-p/4461306#M608753 Khan2 2023-10-25T16:04:03Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-not-working/m-p/4461371#M608771 <P>Once it's fixed Sky will normally credit your account from the time the issue was reported but you will need to call to request this.</P><P>&nbsp;</P><P>If you are doing a box swap remember to remove your viewing card before handing over the old box...</P> Wed, 25 Oct 2023 17:22:01 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-not-working/m-p/4461371#M608771 PandJ2020 2023-10-25T17:22:01Z