topic Fixing my skybox in Sky Q

Fixing my skybox

Muhammad298 — Wed, 25 Oct 2023 09:46:45 GMT

When you're engineer come

Re: Fixing my skybox

Daniel0210 — Wed, 25 Oct 2023 09:53:53 GMT

@Muhammad298
You aren’t talking to Sky Customer Services here. This is a forum where customers try to help other customers. We don't know when your visit is going to be. What is wrong with your Sky Q box?

Re: Fixing my skybox

Muhammad298 — Wed, 25 Oct 2023 09:54:58 GMT

Please come early fix

Re: Fixing my skybox

Daniel0210 — Wed, 25 Oct 2023 09:56:58 GMT

@Muhammad298 wrote:

Please come early fix

@Muhammad298

You haven't read my reply. You aren’t talking to Sky Customer Services here.

Re: Fixing my skybox

Louiereuben48 — Mon, 27 May 2024 08:03:17 GMT

It's a blank screen when I turn sky on

Re: Fixing my skybox

Padam_Padam — Mon, 27 May 2024 08:18:02 GMT

@Louiereuben48 wrote:
It's a blank screen when I turn sky on

Have you checked the HDMI cable is fully connected to both the Q box and your TV? Have you selected the appropriate HDMI input on your TV? Have you tried rebooting the Q box? Turn it off at the wall for a minute then power it back on.