https://helpforum.sky.com/t5/Sky-Q/Technical/m-p/4460546#M608531 <P>Screen not loading&nbsp;</P> Tue, 24 Oct 2023 19:54:53 GMT Paul1974 2023-10-24T19:54:53Z https://helpforum.sky.com/t5/Sky-Q/Technical/m-p/4460546#M608531 <P>Screen not loading&nbsp;</P> Tue, 24 Oct 2023 19:54:53 GMT https://helpforum.sky.com/t5/Sky-Q/Technical/m-p/4460546#M608531 Paul1974 2023-10-24T19:54:53Z https://helpforum.sky.com/t5/Sky-Q/Technical/m-p/4460551#M608533 <P>That's not a lot to go on....</P><P>&nbsp;</P><P>please explain in more detail</P> Tue, 24 Oct 2023 20:02:25 GMT https://helpforum.sky.com/t5/Sky-Q/Technical/m-p/4460551#M608533 PandJ2020 2023-10-24T20:02:25Z https://helpforum.sky.com/t5/Sky-Q/Technical/m-p/4460554#M608536 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3881532">@Paul1974</a>&nbsp;wrote:<BR /> <P>Screen not loading&nbsp;</P> <HR /></BLOCKQUOTE> <P>You need to be a more specific with your Issue&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3881532">@Paul1974</a>&nbsp;</P> <P>Assume you have tried rebooting your Q box.</P> <P>To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)</P> <P>&nbsp;</P> <P>Exactly what happens if you carry out the above reboot?<BR /><BR />note: some features may take up to 5 minutes to return.</P> Tue, 24 Oct 2023 20:02:50 GMT https://helpforum.sky.com/t5/Sky-Q/Technical/m-p/4460554#M608536 oldfella 2023-10-24T20:02:50Z