topic Re: Mini box switching on & off saying no connectivity in Sky Q

Mini box switching on & off saying no connectivity

HogsJoy — Mon, 23 Oct 2023 09:51:41 GMT

one of my mini boxes saying No connectivity & keeps switching on & off

Re: Mini box switching on & off saying no connectivity

Mr+Flibbles+86 — Tue, 24 Oct 2023 07:27:00 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Mini box switching on & off saying no connectivity

HogsJoy — Tue, 24 Oct 2023 08:41:40 GMT

Thank you

it started affecting my main box too but a hard drive reboot helped that one. But now both mini boxes only showing online tv

can't watch films, tv, recordings etc etc

having to watch everything through apps on them

Re: Mini box switching on & off saying no connectivity

Addie15 — Tue, 24 Oct 2023 10:47:14 GMT

Update-We are closing this session now but if there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.

Re: Mini box switching on & off saying no connectivity

HogsJoy — Tue, 24 Oct 2023 11:06:08 GMT

Thank you