https://helpforum.sky.com/t5/Sky-Q/Returning-e/m-p/4459198#M608188 I don't understand what I've to return Mon, 23 Oct 2023 13:04:04 GMT Kimmi1 2023-10-23T13:04:04Z https://helpforum.sky.com/t5/Sky-Q/Returning-e/m-p/4457796#M607851 <P><SPAN>Hi I've just received an email saying my account is being charged for not returning equipment. I spoke to someone last week and they said because they couldn't send out a returns box to me I had to send it in any box so I did this on Wednesday. The man also said there was no date expectation on returning aswell.&nbsp;</SPAN></P> Sat, 21 Oct 2023 13:06:55 GMT https://helpforum.sky.com/t5/Sky-Q/Returning-e/m-p/4457796#M607851 JodieH 2023-10-21T13:06:55Z https://helpforum.sky.com/t5/Sky-Q/Returning-e/m-p/4457798#M607852 <P>It's taking around two weeks to process returns so Sky may not have picked up yet that you've returned it. Have you kept proof of postage? Let us know if you end up being charged a non-return fee, and we'll get you some help here.</P> Sat, 21 Oct 2023 13:08:55 GMT https://helpforum.sky.com/t5/Sky-Q/Returning-e/m-p/4457798#M607852 Mark39 2023-10-21T13:08:55Z https://helpforum.sky.com/t5/Sky-Q/Returning-e/m-p/4459198#M608188 I don't understand what I've to return Mon, 23 Oct 2023 13:04:04 GMT https://helpforum.sky.com/t5/Sky-Q/Returning-e/m-p/4459198#M608188 Kimmi1 2023-10-23T13:04:04Z https://helpforum.sky.com/t5/Sky-Q/Returning-e/m-p/4459332#M608218 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3880209">@Kimmi1</a>&nbsp;wrote:<BR />I don't understand what I've to return<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3880209">@Kimmi1</a>&nbsp;</P> <P>What have you cancelled?&nbsp;</P> Mon, 23 Oct 2023 15:15:42 GMT https://helpforum.sky.com/t5/Sky-Q/Returning-e/m-p/4459332#M608218 Daniel0210 2023-10-23T15:15:42Z