https://helpforum.sky.com/t5/Sky-Q/Returning-equipment/m-p/4459119#M608169 <P>Hi there! Thank you for escalating this. We have sent an invite to ShaunaghL.</P> Mon, 23 Oct 2023 12:00:45 GMT Addie15 2023-10-23T12:00:45Z https://helpforum.sky.com/t5/Sky-Q/Returning-equipment/m-p/4459077#M608155 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>I've had a txt to return equipment however I have rejoined sky and so now using the equipment.&nbsp;</P> Mon, 23 Oct 2023 11:03:56 GMT https://helpforum.sky.com/t5/Sky-Q/Returning-equipment/m-p/4459077#M608155 ShaunaghL 2023-10-23T11:03:56Z https://helpforum.sky.com/t5/Sky-Q/Returning-equipment/m-p/4459097#M608161 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3880075">@ShaunaghL</a>&nbsp;<BR />I’ve escalated your post to Sky and the Messaging Team may get in touch with you later.<BR /><BR />Look out for a blue/red speech bubble at the bottom of your forum page. Once that appears you have<STRONG> 48 hours </STRONG>to click on it and join the private chat or it will close automatically. If you fail to respond to each chat reply within <STRONG>48 hours </STRONG>the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky are not instant so you’ll need to regularly check the chat thread. <BR /><BR />This link explains the Community Messaging process.<BR /><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014</A></P> Mon, 23 Oct 2023 11:34:49 GMT https://helpforum.sky.com/t5/Sky-Q/Returning-equipment/m-p/4459097#M608161 Daniel0210 2023-10-23T11:34:49Z https://helpforum.sky.com/t5/Sky-Q/Returning-equipment/m-p/4459119#M608169 <P>Hi there! Thank you for escalating this. We have sent an invite to ShaunaghL.</P> Mon, 23 Oct 2023 12:00:45 GMT https://helpforum.sky.com/t5/Sky-Q/Returning-equipment/m-p/4459119#M608169 Addie15 2023-10-23T12:00:45Z