topic Re: Unable to access recordings….”please wait” message on screen but never changes…. Help in Sky Q

Unable to access recordings….”please wait” message on screen but never changes…. Help

Ian157157 — Sun, 22 Oct 2023 08:41:44 GMT

I have all other devices available but no access to recordings. I have turned off at mains for a time and reset as instructed. Remote re-paired with tv and no change

Re: Unable to access recordings….”please wait” message on screen but never changes…. Help

Mr+Flibbles+86 — Mon, 23 Oct 2023 07:51:28 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Unable to access recordings….”please wait” message on screen but never changes…. Help

Mr+Flibbles+86 — Wed, 25 Oct 2023 08:15:07 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks