topic Re: Sound muted for some adverts in Sky Q

Sound muted for some adverts

Steven26 — Mon, 16 Oct 2023 19:54:30 GMT

Advocate adverts have no sound whatsoever. I change channel and the volume comes back. No rhyme or reason ?

Re: Sound muted for some adverts

daveNOS — Mon, 16 Oct 2023 19:59:06 GMT

@Steven26 Why do you think thats an issue with Sky Broadband(the section you've posted in)?

Re: Sound muted for some adverts

Steven26 — Mon, 16 Oct 2023 20:02:17 GMT

Its a sky tv issue not broadband issue. Is there a way to delete and try again ?

Re: Sound muted for some adverts

Daniel0210 — Mon, 16 Oct 2023 20:05:59 GMT

I've moved your post @Steven26

Re: Sound muted for some adverts

Steven26 — Mon, 16 Oct 2023 20:06:42 GMT

Cheers 👍

Re: Sound muted for some adverts

Daniel0210 — Mon, 16 Oct 2023 20:09:16 GMT

@Steven26

What TV platform are you using?

Re: Sound muted for some adverts

nolte — Mon, 16 Oct 2023 20:17:11 GMT

@Steven26 wrote:
Advocate adverts have no sound whatsoever. I change channel and the volume comes back. No rhyme or reason ?

What is the product they are selling?

Is it anything to do with hearing loss?

Is it just ads from one company with no sound?

If you leave it on the station, Are the next ads OK?

Re: Sound muted for some adverts

Steven26 — Mon, 16 Oct 2023 22:12:39 GMT

I have a sky q box which shows adverts on various channels where the muting is random.

Is it possible that advertising companies mute their adverts randomly for effect ?

Re: Sound muted for some adverts

xenon81 — Tue, 17 Oct 2023 07:02:42 GMT

Yes for example there is an advert for a car dealership (Trade Centre UK) that is delibrately silent. I think it makes people look at the TV to see why it's gone silent, instead of looking at their phones during the ads!

Re: Sound muted for some adverts

Lesley7771 — Sun, 22 Oct 2023 15:15:54 GMT

The same is happening for me. If you leave it the sound comes back on the next advert

Re: Sound muted for some adverts

Steven26 — Sun, 22 Oct 2023 20:21:24 GMT

Thanks. For me it sometimes happens for more than 1 advert. I change channel and that sorts the mute out straight away.

Re: Sound muted for some adverts

xenon81 — Mon, 23 Oct 2023 07:40:37 GMT

While some adverts like the Trade Centre car adverts are deliberately silent (https://makeitsticky.co.uk/folio/trade-centre-wales-sssshhhh/ ) if you're finding other adverts are affected and the sound returns after changing channel that sounds more like a technical fault of some kind.