topic HDMI connection not working in Sky Q

HDMI connection not working

Janetgreathead — Sun, 22 Oct 2023 14:19:02 GMT

To working fine yesterday today turned Sony tv on then

pressed sky remote nothing working. Doesn't seem to be connecting hdmi tried them all unplugged and plugged again to no avail. Sky box had red light on left side and green on right.. sorry not very technical

Re: HDMI connection not working

Mr+Flibbles+86 — Mon, 23 Oct 2023 08:00:22 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: HDMI connection not working

Mr+Flibbles+86 — Wed, 25 Oct 2023 08:15:30 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks