topic Re: no signal in Sky Q

no signal

ann75 — Fri, 20 Oct 2023 18:34:00 GMT

no satelite signal despite all tne checks - only happened after bad storms in scotland

Re: no signal

Daniel0210 — Fri, 20 Oct 2023 18:36:17 GMT

@ann75
If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.

Re: no signal

ann75 — Sat, 21 Oct 2023 13:35:57 GMT

already got engineer booked but engineer cant come until 31.10.23!!! Thank you i wll try your troubleshooting in the meantime.

Re: no signal

Daniel0210 — Sat, 21 Oct 2023 13:39:47 GMT

@ann75

A local satellite company engineer may be quicker but you'd be charged (not refundable by Sky) so get a quote first if you go down that route.