https://helpforum.sky.com/t5/Sky-Q/Q-box-not-connecting/m-p/4457800#M607853 <P>Thank you for trying to help - not connecting to the internet, although all tests indicate there is no problem. We had a new installation and it appears this has sth to do with it. Managed to book an engineer visit to check.&nbsp;</P> Sat, 21 Oct 2023 13:10:19 GMT Anonymous 2023-10-21T13:10:19Z https://helpforum.sky.com/t5/Sky-Q/Q-box-not-connecting/m-p/4457706#M607821 <P>Sky Q box not connecting although wifi and satellite signal are working? Thank you&nbsp;</P> Sat, 21 Oct 2023 11:48:58 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-not-connecting/m-p/4457706#M607821 Anonymous 2023-10-21T11:48:58Z https://helpforum.sky.com/t5/Sky-Q/Q-box-not-connecting/m-p/4457733#M607832 <P>Not connecting to what?&nbsp; (You mention both WiFi and Satellite)</P> Sat, 21 Oct 2023 12:13:08 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-not-connecting/m-p/4457733#M607832 PandJ2020 2023-10-21T12:13:08Z https://helpforum.sky.com/t5/Sky-Q/Q-box-not-connecting/m-p/4457800#M607853 <P>Thank you for trying to help - not connecting to the internet, although all tests indicate there is no problem. We had a new installation and it appears this has sth to do with it. Managed to book an engineer visit to check.&nbsp;</P> Sat, 21 Oct 2023 13:10:19 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-not-connecting/m-p/4457800#M607853 Anonymous 2023-10-21T13:10:19Z