topic Re: Sky Q annoyances in Sky Q

Sky Q annoyances

Random+User — Sat, 21 Oct 2023 10:33:44 GMT

Why can't I disable the "watch from start" banners? They're annoying.

No children in my house, why can't I disable PIN for age restricted films?

Re: Sky Q annoyances

Invisiblename — Sat, 21 Oct 2023 10:35:54 GMT

@Random+User wrote:
Why can't I disable the "watch from start" banners? They're annoying.

No children in my house, why can't I disable PIN for age restricted films?

Because they are part of the core system design.

Re: Sky Q annoyances

Chodley — Sat, 21 Oct 2023 10:54:08 GMT

You should rent some children or something, it makes the PIN less annoying.

Re: Sky Q annoyances

Laing1 — Sat, 21 Oct 2023 10:58:35 GMT

@Random+User wrote:

Why can't I disable the "watch from start" banners? They're annoying.

No children in my house, why can't I disable PIN for age restricted films?

@Random+User with the "Watch from the start banners" you can press the dismiss button on your remote to remove them

With the Pin number if you are trying to watch a film that is age restricted before the watershed then Sky have to follow the Offcom rules relating to mandatory daytime protection

Re: Sky Q annoyances

Whoevercares — Sun, 22 Oct 2023 23:22:56 GMT

I am a Sky customer and not a Sky employee, both of which are irrelevant, further to this, I do not believe another customer would use a phrase like "Because they are part of the core system design". Seems to always be very aggressive responses to the question, how do I disable watch from start pop up banner, almost as if someone is trying to push an agenda. I suspect a lot of the responses on these forums who say they are not a Sky employee, may actually be the opposite of that. Customers pay a lot of money for Sky, that is largely propped up by other streaming service subscriptions these days. When a customer asks to have control over a basic setting, please remember there are other choices, or even cancellation of contract, please respect our right to know what we want and what we don't!

Re: Sky Q annoyances

Daniel0210 — Mon, 23 Oct 2023 04:27:03 GMT

@Whoevercares wrote:

I suspect a lot of the responses on these forums who say they are not a Sky employee, may actually be the opposite of that.

@Whoevercares

Incorrect. All the responses on this thread are from fellow customers. Please see this link that explains that a Superuser and Superuser+ are customers not staff

https://helpforum.sky.com/t5/Superusers/bd-p/meetthesuperusers

Re: Sky Q annoyances

nigea99 — Mon, 23 Oct 2023 05:55:07 GMT

@Whoevercares wrote:

I am a Sky customer and not a Sky employee, both of which are irrelevant, further to this, I do not believe another customer would use a phrase like "Because they are part of the core system design". Seems to always be very aggressive responses to the question, how do I disable watch from start pop up banner, almost as if someone is trying to push an agenda. I suspect a lot of the responses on these forums who say they are not a Sky employee, may actually be the opposite of that. Customers pay a lot of money for Sky, that is largely propped up by other streaming service subscriptions these days. When a customer asks to have control over a basic setting, please remember there are other choices, or even cancellation of contract, please respect our right to know what we want and what we don't!

When the BBC channels (& later UKTV channels) got the Watch from start banner many people came here to find out how to disable and requests were made to SKy to have an option to disable.

(It had been on many SKY channels for a long time but only shows when content is available to download which is less than with the BBC iPlayer)

Unfortunately nobody here knows just quite how much feedback SKY got but we do know that SKY are not very keen on user configurable options.. I think it can take an awful lot of feedback to get them to change the UI

From what I can tell, many people do use the watch the start option but many do find it intrusive even though a simple press of the dismiss button will remove it before it times out & disappears automatically

Personally I the ability to configure the watch from start to be be on or off is one that would please many people - although the pop up does not bother me I don;t use it & would trun it off myself

Regarding the PIN that is due to showing programming during daytime before the appropriate watershed & the somewhat out of date legislation that was introduced before Streaming etc and the change of viewing habits- we do just recommend people set it to something like 1111 to speed up entry

BTW as pointed out, we are just other customers, unless specifically marked as SKY employees.

Of course, like any other forums, people will respond as they wish and sometimes may appear blunt but we are, primarily just trying to help others

Re: Sky Q annoyances

Invisiblename — Mon, 23 Oct 2023 07:05:39 GMT

@Whoevercares wrote:
I am a Sky customer and not a Sky employee, both of which are irrelevant, further to this, I do not believe another customer would use a phrase like "Because they are part of the core system design". Seems to always be very aggressive responses to the question, how do I disable watch from start pop up banner, almost as if someone is trying to push an agenda. I suspect a lot of the responses on these forums who say they are not a Sky employee, may actually be the opposite of that. Customers pay a lot of money for Sky, that is largely propped up by other streaming service subscriptions these days. When a customer asks to have control over a basic setting, please remember there are other choices, or even cancellation of contract, please respect our right to know what we want and what we don't!

Think what you like, but I wouldn't work for Sky 'for all the tea in China' to quote a very old phrase!

Re: Sky Q annoyances

MuscatOman — Wed, 12 Jun 2024 21:31:53 GMT

Which is why us so overpowerfully annoying

Re: Sky Q annoyances

Chodley — Wed, 12 Jun 2024 22:37:37 GMT

@MuscatOman wrote:
Which is why us so overpowerfully annoying

What are you replying to there, sorry? Forum doesn't make it clear unless you use the quote button.