https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457483#M607767 <P>Sounds like it's stuck in standby.</P><P>&nbsp;</P><P>Try the Sky Q recovery procedure from power off as described in step 3 here;<BR /><A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on</A></P> Sat, 21 Oct 2023 06:36:52 GMT lettice 2023-10-21T06:36:52Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457468#M607765 <P>My sky q box won't turn green or on or give me picture&nbsp;</P> Sat, 21 Oct 2023 04:27:45 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457468#M607765 Morghan1 2023-10-21T04:27:45Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457483#M607767 <P>Sounds like it's stuck in standby.</P><P>&nbsp;</P><P>Try the Sky Q recovery procedure from power off as described in step 3 here;<BR /><A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on</A></P> Sat, 21 Oct 2023 06:36:52 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457483#M607767 lettice 2023-10-21T06:36:52Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457665#M607811 <P>I've turned off the box by mains &amp; the box still won't turn on&nbsp;</P> Sat, 21 Oct 2023 11:01:39 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457665#M607811 Morghan1 2023-10-21T11:01:39Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457669#M607813 <P>Will it turn on if you press the button with the red light on the box itself?</P> Sat, 21 Oct 2023 11:06:40 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457669#M607813 Chodley 2023-10-21T11:06:40Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457670#M607814 <P>No it just stays red&nbsp;</P> Sat, 21 Oct 2023 11:07:18 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457670#M607814 Morghan1 2023-10-21T11:07:18Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457770#M607841 <P>Have you tried the recovery procedure in the link I posted above?</P> Sat, 21 Oct 2023 12:46:37 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4457770#M607841 lettice 2023-10-21T12:46:37Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4459188#M608184 <P>Hi just an update the sky box is now working thankyou for your help x</P> Mon, 23 Oct 2023 12:52:55 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-green-or-give-me-picture/m-p/4459188#M608184 Morghan1 2023-10-23T12:52:55Z