https://helpforum.sky.com/t5/Sky-Q/Sky-Q-with-Virgin-router/m-p/4457110#M607687 <P>I currently run sky q through my sky basic broadband. I currently have no access to&nbsp; fibre via Openreach or Cityfibre&nbsp; only via Virgin Media. I have had streaming problems lately and decided to bite the bullet and change my broadband to Virgin Media..</P><P>I read somewhere at one time that some changes have to be made to the Virgin router data to connect to sky.&nbsp;</P><P>Can anyone advise please what it is I must do to have a decent connection. I vaguely recall something like an SSIM CODE (or something similar) has to be updated.</P><P>Has anyone made this move recently and can give advice. Thanks</P> Fri, 20 Oct 2023 14:54:31 GMT Bill1234 2023-10-20T14:54:31Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-with-Virgin-router/m-p/4457110#M607687 <P>I currently run sky q through my sky basic broadband. I currently have no access to&nbsp; fibre via Openreach or Cityfibre&nbsp; only via Virgin Media. I have had streaming problems lately and decided to bite the bullet and change my broadband to Virgin Media..</P><P>I read somewhere at one time that some changes have to be made to the Virgin router data to connect to sky.&nbsp;</P><P>Can anyone advise please what it is I must do to have a decent connection. I vaguely recall something like an SSIM CODE (or something similar) has to be updated.</P><P>Has anyone made this move recently and can give advice. Thanks</P> Fri, 20 Oct 2023 14:54:31 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-with-Virgin-router/m-p/4457110#M607687 Bill1234 2023-10-20T14:54:31Z