https://helpforum.sky.com/t5/Sky-Q/New-Sky-Q-mini-box/m-p/4455413#M607376 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1151440">@Juliegilderthorp</a>&nbsp;wrote:<BR /> <P>I had a new sky mini box installed by a sky engineer but now cant access Paramount and a load of channels including channel 5. &nbsp;I have downloaded the new software update and downloaded the apps, but when clicking on paramount+ it just sits on the blue screen and the other channels state no signal, yet 60% of the other channels work?</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1151440">@Juliegilderthorp</a>&nbsp;</P> <P>First check that&nbsp;<STRONG>All Q boxes&nbsp;</STRONG>are on the same Software</P> Wed, 18 Oct 2023 18:43:40 GMT oldfella 2023-10-18T18:43:40Z https://helpforum.sky.com/t5/Sky-Q/New-Sky-Q-mini-box/m-p/4455384#M607373 <P>I had a new sky mini box installed by a sky engineer but now cant access Paramount and a load of channels including channel 5. &nbsp;I have downloaded the new software update and downloaded the apps, but when clicking on paramount+ it just sits on the blue screen and the other channels state no signal, yet 60% of the other channels work?</P> Wed, 18 Oct 2023 18:25:11 GMT https://helpforum.sky.com/t5/Sky-Q/New-Sky-Q-mini-box/m-p/4455384#M607373 Juliegilderthorp 2023-10-18T18:25:11Z https://helpforum.sky.com/t5/Sky-Q/New-Sky-Q-mini-box/m-p/4455413#M607376 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1151440">@Juliegilderthorp</a>&nbsp;wrote:<BR /> <P>I had a new sky mini box installed by a sky engineer but now cant access Paramount and a load of channels including channel 5. &nbsp;I have downloaded the new software update and downloaded the apps, but when clicking on paramount+ it just sits on the blue screen and the other channels state no signal, yet 60% of the other channels work?</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1151440">@Juliegilderthorp</a>&nbsp;</P> <P>First check that&nbsp;<STRONG>All Q boxes&nbsp;</STRONG>are on the same Software</P> Wed, 18 Oct 2023 18:43:40 GMT https://helpforum.sky.com/t5/Sky-Q/New-Sky-Q-mini-box/m-p/4455413#M607376 oldfella 2023-10-18T18:43:40Z https://helpforum.sky.com/t5/Sky-Q/New-Sky-Q-mini-box/m-p/4456609#M607581 <P>Thank you. &nbsp;After a couple of tries it's worked! &nbsp;Although I still can't get certain channels saying no signal. &nbsp;Yet that is fine. 🤷🏼‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span></P> Fri, 20 Oct 2023 05:57:11 GMT https://helpforum.sky.com/t5/Sky-Q/New-Sky-Q-mini-box/m-p/4456609#M607581 Juliegilderthorp 2023-10-20T05:57:11Z