https://helpforum.sky.com/t5/Sky-Q/2-mini-sky-q-boxes-upstairs-not-working-One-remote-control-not-working-either/m-p/4455338#M607347 <P>Upstairs mini q boxes. Cant move from step 1 to step 2 as 1 remote not working either</P> Wed, 18 Oct 2023 17:43:05 GMT Cjr1 2023-10-18T17:43:05Z https://helpforum.sky.com/t5/Sky-Q/2-mini-sky-q-boxes-upstairs-not-working-One-remote-control-not-working-either/m-p/4455338#M607347 <P>Upstairs mini q boxes. Cant move from step 1 to step 2 as 1 remote not working either</P> Wed, 18 Oct 2023 17:43:05 GMT https://helpforum.sky.com/t5/Sky-Q/2-mini-sky-q-boxes-upstairs-not-working-One-remote-control-not-working-either/m-p/4455338#M607347 Cjr1 2023-10-18T17:43:05Z https://helpforum.sky.com/t5/Sky-Q/2-mini-sky-q-boxes-upstairs-not-working-One-remote-control-not-working-either/m-p/4455347#M607351 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3876593">@Cjr1</a>&nbsp;wrote:<BR /> <P>Upstairs mini q boxes. Cant move from step 1 to step 2 as 1 remote not working either</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3876593">@Cjr1</a>&nbsp;</P> <P>First get the remote working.</P> <P>Assuming it's a Bluetooth remote (Ie with a microphone button for Voice control)&nbsp;<BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. &nbsp; This will put the remote into infrared mode which will work any Q box with line of sight.<BR />Then make sure that you are pointing your remote at the mini box and see if you can get past step 1 of 2.</P> <P>If you can then<SPAN>&nbsp;make sure that you are pointing your remote at the Mini box and press 1 &amp; 3 together until the remote led flashes and follow onscreen instructions to re- pair.</SPAN></P> Wed, 18 Oct 2023 17:50:00 GMT https://helpforum.sky.com/t5/Sky-Q/2-mini-sky-q-boxes-upstairs-not-working-One-remote-control-not-working-either/m-p/4455347#M607351 oldfella 2023-10-18T17:50:00Z