https://helpforum.sky.com/t5/Sky-Q/Viewing-card-problems/m-p/4454871#M607288 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3876200">@Gill13</a>&nbsp;</P> <P>Take the card out and very carefully wipe the chip area with a clean lint free cloth. Then reinsert it until you hear it click in.&nbsp;</P> Wed, 18 Oct 2023 10:09:28 GMT Daniel0210 2023-10-18T10:09:28Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-problems/m-p/4454865#M607286 <UL><LI>Hi I'm having trouble with my sky tv . It keeps telling me the card is the wrong way up but I haven't touched it .&nbsp;</LI></UL> Wed, 18 Oct 2023 10:00:08 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-problems/m-p/4454865#M607286 Gill13 2023-10-18T10:00:08Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-problems/m-p/4454871#M607288 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3876200">@Gill13</a>&nbsp;</P> <P>Take the card out and very carefully wipe the chip area with a clean lint free cloth. Then reinsert it until you hear it click in.&nbsp;</P> Wed, 18 Oct 2023 10:09:28 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-problems/m-p/4454871#M607288 Daniel0210 2023-10-18T10:09:28Z