topic Re: Network connection regularly knocking off on man box and mini boxes constantly buffering in Sky Q

Network connection regularly knocking off on man box and mini boxes constantly buffering

Matt39 — Sat, 14 Oct 2023 11:33:04 GMT

constant network connection issues with main box

cant watch the tvs linked to mini boxes as constantly buffering

boxes are 5 plus years old

it's NOT the internet

the main box downstairs isn't too bad but still buffers on certain things but mini boxes waste of time

Done all the resets etc read forums - sounds like boxes are done

Re: Network connection regularly knocking off on man box and mini boxes constantly buffering

Addie15 — Sun, 15 Oct 2023 07:44:57 GMT

Hi there, Matt39. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Network connection regularly knocking off on man box and mini boxes constantly buffering

Addie15 — Tue, 17 Oct 2023 08:04:02 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help please let us know so we can re-escalate this for you. Thanks.