topic Re: Sky Q mini box says programme unavailable in Sky Q

Sky Q mini box says programme unavailable

Profkeith — Thu, 12 Oct 2023 13:11:53 GMT

We had a new Sky Q main box earlier this week. After set up everything worked until this morning when the Sky Q mini box shows Programme Unavailable on all live tv channels. I have rebooted the main box and the mini box but it has made no difference.

Settings show all the connections are ticked. How do I resolve this issue?

Re: Sky Q mini box says programme unavailable

Mr+Flibbles+86 — Fri, 13 Oct 2023 09:13:33 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q mini box says programme unavailable

Addie15 — Sun, 15 Oct 2023 09:19:09 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.