topic No satellite signal in Sky Q

No satellite signal

Taposim — Sat, 14 Oct 2023 18:52:40 GMT

I am not having satellite signal from the last 5 days

Re: No satellite signal

GD1 — Sat, 14 Oct 2023 18:57:14 GMT

@Taposim Your post has been moved from the Talk forum as that is for Sky Talk Landline queries.

Which system do you have?

Have you contacted sky in the last 5 days?

AHve you tried a reboot of your box?

Re: No satellite signal

Taposim — Sat, 14 Oct 2023 19:03:19 GMT

I have been using the TV sky router fir 4 years.. I tried rebooting but it has not helped.. Please guide me

Re: No satellite signal

oldfella — Sat, 14 Oct 2023 19:04:47 GMT

@Taposim wrote:

I have been using the TV sky router fir 4 years.. I tried rebooting but it has not helped.. Please guide me

Hi @Taposim

For no Satellite signal

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

Re: No satellite signal

Taposim — Sun, 15 Oct 2023 23:15:24 GMT

Yes problem solved.. Thanks for the help

Re: No satellite signal

Sh67 — Wed, 17 Jan 2024 08:50:39 GMT

The TV comes up blue but in box it said no satellite signal i have turned the sky off and then on and still gets the same message

Re: No satellite signal

Daniel0210 — Wed, 17 Jan 2024 10:50:52 GMT

@Sh67
Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.