topic Re: No satellite signal in Sky Q

No satellite signal

Denise9 — Sat, 14 Oct 2023 09:30:42 GMT

I have no satellite signal so cannot get any channels only BBC ITV and Channel 4. I am due to swap over to Sky glass next Saturday 21 October 2023.

Re: No satellite signal

GD1 — Sat, 14 Oct 2023 09:44:45 GMT

@Denise9 Your post has been moved to the Sky Q forum as this issue has nothing to do with Sky Glass.

A No satellite signal is complaetely unrelated to you getting Glass as it's more likely this is a dish issue rather than a subscription issue. Have you tried rebooting your Sky Q box?

Re: No satellite signal

Daniel0210 — Sat, 14 Oct 2023 11:07:08 GMT

@Denise9
If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer (if you think it worth it for less than a week), to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.