topic Re: cancel my sky tv in Sky Q

cancel my sky tv

TheTbee — Fri, 13 Oct 2023 15:25:55 GMT

Hi,

I'm trying to cancel my Sky Tv package and the website keep putting me on the same page of T&C but no button or anything to get it cancelled.

I'm now out my contact and not willing to pay an extra £30 for the same package

please advise

thanks

Tony

Re: cancel my sky tv

Daniel0210 — Fri, 13 Oct 2023 15:27:30 GMT

@TheTbee
TV
To cancel all of your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. Be aware that the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they do you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget to keep you proof of posting indefinitely when you return the box(es). Return packaging will be sent out towards the end of your notice period.

Re: cancel my sky tv

oldfella — Fri, 13 Oct 2023 15:28:48 GMT

@TheTbee wrote:

Hi,

I'm trying to cancel my Sky Tv package and the website keep putting me on the same page of T&C but no button or anything to get it cancelled.

I'm now out my contact and not willing to pay an extra £30 for the same package

please advise

thanks

Tony

See the following link @TheTbee

Edited already stated.

Re: cancel my sky tv

PandJ2020 — Fri, 13 Oct 2023 16:05:22 GMT

@TheTbee wrote:
I'm now out my contact and not willing to pay an extra £30 for the same package

Of course - you can negotiate a new minimum deal if you can agree a price you are happy with - otherwise, give 31 days notice to cancel...