topic Alexander in Sky Q

Alexander

pattyoneone1 — Fri, 13 Oct 2023 13:21:34 GMT

Hi (Removed), could you send packaging to return my sky w box, as I never received any packaging or or paid stickers for posting, I changed to sky puck so packaging wouldn't fit to return sky q thanks

Moderator note: Removed personal/identifiable details

Re: Alexander

Daniel0210 — Fri, 13 Oct 2023 12:58:51 GMT

@pattyoneone1

Your post has been temporarily removed as it contains your address.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

Re: Alexander

pattyoneone1 — Fri, 13 Oct 2023 14:35:57 GMT

Thankyou for you're help