topic Re: New installation in Sky Q

New installation

curly74 — Fri, 13 Oct 2023 12:54:46 GMT

We've moved to a new house with no sky installed

sky is being fitted tomorrow I've noticed that on a lot of dishes the wire has been put over the roof can I ask them to place the wire around the side of the house

we are due to have a new roof soon and it also looks quite unsightly

Re: New installation

Daniel0210 — Fri, 13 Oct 2023 12:56:29 GMT

@curly74

Someone would need to be in to liaise with the engineer anyway but the engineer won't go on a roof.

Re: New installation

TimmyBGood — Fri, 13 Oct 2023 13:35:27 GMT

@curly74

Typically throwing cabling over a roofline isn't done any more: aside from other issues it's hard to do safely.

However, dish location relates to having a view of the satellite cluster in orbit at 28.2E and so getting cable from that 'side' of a building to where the customer wants the main box to be located is a factor.

If you can work out a cable run from where the dish has to be (look at neighboring installations for that) and only attached to your property to where you want the box, the installer will appreciate it.

Re: New installation

curly74 — Sat, 14 Oct 2023 13:07:47 GMT

Thanks everyone installer was a lovely chap he was going to just throw it over the roof until I asked very nicely if he could place it around the house instead which he did no problem

thanks everyone

Re: New installation

Doc5907 — Sat, 14 Oct 2023 13:38:09 GMT

@curly74 wrote:
Thanks everyone installer was a lovely chap he was going to just throw it over the roof until I asked very nicely if he could place it around the house instead which he did no problem
thanks everyone

@curly74 surprises me they were going to throw it over the roof. He was an 'official' Sky engineer with Sky uniform and van right ?