https://helpforum.sky.com/t5/Sky-Q/after-two-visits-by-Sky-technicians-my-mini-boxes-keep-freezing-my-router-is-in-the-next-room-to-th/m-p/4450273#M606170 <P>in the last last 4 days have had both an actual Sky technician and a telephone consultation which lasted 2.5hrs. both left with the mini boxes working. last visit was Tuesday 10th Oct.</P><P>friday morning at 6.00 I put the news on ,within seconds the picture froze. I got my mobile and took a number of video (showing the time date and the programme being watched -just in case they don't believe me. 3 video timed at 6.05, 6.45 and 8.10am. My mobile phone also labours when in the house -continuously showing searching circle. so I suspect it is something to do with the router.</P><P>awaiting another technician this morning, &nbsp;but we can't carry on like this, at our age we do rely on the TV/Sky</P> Fri, 13 Oct 2023 08:17:54 GMT Janjon42 2023-10-13T08:17:54Z https://helpforum.sky.com/t5/Sky-Q/after-two-visits-by-Sky-technicians-my-mini-boxes-keep-freezing-my-router-is-in-the-next-room-to-th/m-p/4450273#M606170 <P>in the last last 4 days have had both an actual Sky technician and a telephone consultation which lasted 2.5hrs. both left with the mini boxes working. last visit was Tuesday 10th Oct.</P><P>friday morning at 6.00 I put the news on ,within seconds the picture froze. I got my mobile and took a number of video (showing the time date and the programme being watched -just in case they don't believe me. 3 video timed at 6.05, 6.45 and 8.10am. My mobile phone also labours when in the house -continuously showing searching circle. so I suspect it is something to do with the router.</P><P>awaiting another technician this morning, &nbsp;but we can't carry on like this, at our age we do rely on the TV/Sky</P> Fri, 13 Oct 2023 08:17:54 GMT https://helpforum.sky.com/t5/Sky-Q/after-two-visits-by-Sky-technicians-my-mini-boxes-keep-freezing-my-router-is-in-the-next-room-to-th/m-p/4450273#M606170 Janjon42 2023-10-13T08:17:54Z