topic Morning in Sky Q

Morning

Agnesyakusak — Wed, 11 Oct 2023 10:12:08 GMT

I want to report an problem that I'm having with my Syk Q box .

when I'm watching the tv it keeps off and on and off I don't know why.

MightyQuinn — Wed, 11 Oct 2023 10:20:33 GMT

Hi @Agnesyakusak It is probably best to report it to Sky.

Agnesyakusak — Wed, 11 Oct 2023 10:29:36 GMT

Can you help with the Syk contact number please.

Chodley — Wed, 11 Oct 2023 10:34:18 GMT

I've escalated this. You should get a chat invite bubble once Sky pick it up.

phone number is in the My Sky app / Help / scroll to the bottom.

p.s. It's probably a dodgy hdmi cable.

Greenfingers001 — Wed, 11 Oct 2023 10:36:48 GMT

Thanks for escalating this. We’ve sent @Agnesyakusak an invite to chat.

Greenfingers001 — Wed, 11 Oct 2023 11:33:29 GMT

Update:

Spoke with @Agnesyakusak and resolved issue

Thanks again for the escalation have a great afternoon