topic Re: Recording issues in Sky Q

Recording issues

Jockster1965 — Tue, 10 Oct 2023 18:07:11 GMT

Hi, how do I resume my queue so that I can continue to record programmes as everything I look to record says queued?

Re: Recording issues

nigea99 — Tue, 10 Oct 2023 18:14:24 GMT

@Jockster1965 wrote:

Hi, how do I resume my queue so that I can continue to record programmes as everything I look to record says queued?

hi @Jockster1965

Go to Home - Recordings - Manage - Downloading

& Try looking for the one that stalled & try deleting it

Re: Recording issues

Jockster1965 — Tue, 10 Oct 2023 18:15:10 GMT

When I go to resume queue nothing happens and there are 3 programmes with queue paused

Re: Recording issues

Jockster1965 — Tue, 10 Oct 2023 18:17:49 GMT

I have deleted the three programmes and then tried to download a new programme..that says queued

Re: Recording issues

lettice — Tue, 10 Oct 2023 18:36:54 GMT

If you have tried a power off main box restart and deleted your queued recordings plus also deleted them from your deleted queue, it might be best option to reset the hard drive.

Try the advice in part two of this Sky Q help article;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-recordings-and-downloads/fix-a-problem-with-recordings/articles/fix-recording-problems-on-sky-q-other-recordings-problems