topic Re: Sky view in Sky Q

Sky view

Daniel242 — Mon, 09 Oct 2023 11:57:13 GMT

Hi,

I deactivated my sky viewing card, can you please reactivate it?

Re: Sky view

GD1 — Mon, 09 Oct 2023 12:06:16 GMT

@Daniel242 How did you deactivate it? Did you cancel your subscriptions? If so you'll need to call Sky to re-subscribe.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Sky view

Daniel242 — Mon, 09 Oct 2023 13:12:59 GMT

No I didn't cancel my subscription I was due to move properties but there was a change of plan!

Re: Sky view

Daniel242 — Mon, 09 Oct 2023 13:46:56 GMT

No I didn't cancel my subscription I was due to move properties but there was a change of plan!

Re: Sky view

lettice — Mon, 09 Oct 2023 13:52:09 GMT

You could try re- activating your card as described here;

https://www.sky.com/help/articles/sky-viewing-card-help-activate-q-t2