topic Issue accessing Paramount + in Sky Q

Issue accessing Paramount +

alan3000 — Mon, 09 Oct 2023 09:48:40 GMT

I have Sky Cinema and want to access the Paramount + app, however when I try to set it up I receive a message screen stating "We'll be back soon" with a subheading stating "Somethinh went wrong, but we're working on this. Please try again later." There is also s code MYSKY_2888

can anyone advise?

Re: Issue accessing Paramount +

Tom-W19 — Tue, 10 Oct 2023 07:42:31 GMT

Hi @alan3000

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Issue accessing Paramount +

Tom-W19 — Thu, 12 Oct 2023 07:54:58 GMT

Hi @alan3000

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.