topic Re: Missing content in Sky Q

Missing content

LJ8 — Sun, 08 Oct 2023 12:07:51 GMT

I'm watching FBI on Sky Witness (on demand service) and just finished Season 3 Episode 5. Episodes 6-11 are missing.

I can see them available on the Sky Go app on my phone and also available on the Now TV app on my smart TV.

But, on my tv via the Sky menu, if I go to play the next episode after S3, E5 it skips to S5, E5. I'm assuming there's a software glitch.

Not a major issue, but as someone who pays for a service and is midway through a Sunday afternoon binge-watching session, it's mildly inconvenient.

help?

Re: Missing content

caesarome — Sun, 08 Oct 2023 12:19:51 GMT

@LJ8

You should be able to download them to your Sky Q box from the Sky Go app or you can remote download them from here:

https://www.sky.com/watch/title/series/3d8ef760-059e-4e86-be16-3d1aad5bd7d7/fbi/episodes/season-3/episode-6

Re: Missing content

LJ8 — Sun, 08 Oct 2023 14:45:54 GMT

Thanks @caesarome - I just tried that and it said "pending" then "error" but that's handy to know for future reference!

Re: Missing content

oj01 — Sun, 08 Oct 2023 15:24:44 GMT

@LJ8 wrote:
I'm watching FBI on Sky Witness (on demand service) and just finished Season 3 Episode 5. Episodes 6-11 are missing.

I can see them available on the Sky Go app on my phone and also available on the Now TV app on my smart TV.

But, on my tv via the Sky menu, if I go to play the next episode after S3, E5 it skips to S5, E5. I'm assuming there's a software glitch.

Not a major issue, but as someone who pays for a service and is midway through a Sunday afternoon binge-watching session, it's mildly inconvenient.

help?

Have you tried using Search @LJ8 as all episodes are available to Download on my Sky+HD box.