https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4442821#M604845 <P><I>Sky q mini is stuck on this and the box light is red . I have tried all the normal stuff but box will not go on please someone help me&nbsp;</I></P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/94040i5673D204AB3C26ED/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P><P> </P> Thu, 05 Oct 2023 19:26:12 GMT Kel12345 2023-10-05T19:26:12Z https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4442821#M604845 <P><I>Sky q mini is stuck on this and the box light is red . I have tried all the normal stuff but box will not go on please someone help me&nbsp;</I></P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/94040i5673D204AB3C26ED/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P><P> </P> Thu, 05 Oct 2023 19:26:12 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4442821#M604845 Kel12345 2023-10-05T19:26:12Z https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4442827#M604846 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3864601">@Kel12345</a>&nbsp;</P> <P>Try the Mini recovery procedure in the following link.</P> <P><A href="https://www.sky.com/help/articles/sky-q-box-wont-turn-on" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-q-box-wont-turn-on</A>&nbsp;</P> Thu, 05 Oct 2023 19:32:02 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4442827#M604846 oldfella 2023-10-05T19:32:02Z https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4443683#M604987 <P>Hi thank you for your reply but I have done all of that and the mini box will not come off red and the screen states the same thing as per my 1st post&nbsp;</P> Fri, 06 Oct 2023 16:22:27 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4443683#M604987 Kel12345 2023-10-06T16:22:27Z https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4443697#M604992 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3864601">@Kel12345</a>&nbsp; &nbsp;If you have completed all the steps, then choose need more help, and it provides you with a number to call.</P> Fri, 06 Oct 2023 16:29:53 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4443697#M604992 MightyQuinn 2023-10-06T16:29:53Z https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4443699#M604993 <P>Thank you I will try talking to them .&nbsp;</P> Fri, 06 Oct 2023 16:32:56 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-a-mini/m-p/4443699#M604993 Kel12345 2023-10-06T16:32:56Z